Welcome to Customer Success Collective

Customer Success Collective is a by-invitation-only community of Customer Success Officers and other senior customer success executives who come together to share insights, to network, to provide and receive career advice, to stay current with all things customer success. Free for qualified members.

Our Members

Join Customer Success Collective community and connect with customer success executives from some of the world’s leading and most inovative companies.

  • Amazon
  • Salesforce
  • Vmware
  • Mastercard
  • Elastic
  • Adidas
  • Citigroup
  • Kraft-Heinz
  • Att
  • Unicef
  • Huawei
  • Zoom
  • 7-Eleven
  • Gm
  • American-Airlines
  • General-Electric
  • Fidelity
  • Acorns
  • Samsung
  • Motorola
  • Wellsfargo
  • Compcast
  • Ally
  • Survey-Money
  • Aon
  • Riot-Games
  • Axway
  • Jpm
  • Aecoom
  • Royal-bank-of-Canada
  • Alerus
  • Warner-Media
  • Arcelor-Mittal
  • Kodak
  • Aliacne-Data
  • Morning-Star
  • A-place-for-Mom
  • Siemens
  • App-Folio

Membership Benefits

Membership in the Customer Success Collective community is absolutely free! All we ask for is to contribute to the community by dedicating a just few hours of your time on a regular basis.

Membership Bronze

Member (Free!)

Free for qualified members. Must contribute 2 hours per year.

  • Weekly CXO Wire newsletter
  • Access to membership database to connect and network
  • Access to a private CXO Slack channel/CXO Google group with real-time feedback to your questions and issues
Membership Silver

Elite Member (Free!)

Free for qualified members. Must contribute 5 hours per year.

  • Everything in Basic benefits, plus
  • Career counseling, private job opportunities
  • Quarterly CXO Mastermind calls
Membership Gold

Ambassador (Free!)

Free for qualified members. Must contribute 10 hours per year.

  • Everything in Basic benefits, plus
  • Access to exclusive private business and social events

Customer Success Collective for Vendors and Startups

Customer Success Collective offers a number of options for vendors, advisors, and consultants to corporate CXO to engage with our community:

Ideate

For pre-seed startups

For early state pre-product customer success startups, Customer Success Collective offers 10 discovery conversations with potential customers – senior corporate decision makers – in a two - week sprint.

Activate

For early stage startups

For seed/A round customer success startups looking for product/market fit, Customer Success Collective offers demo opportunities with potential customers – senior corporate decision makers – so you can get a few logos on the wall.

Propagate

For customer success VCs

For early stage VCs in customer success space, Customer Success Collective offers access to a first - rate network of CXO and other C- , VP- and Director - level customer success executives that will generate instant added value to your portfolio companies.

Educate

For Vendors

For midsize and enterprise customer success companies, Customer Success Collective offers a thought leadership series that channel your best insight to your high - value potential clients, on demand and at scale.

Join Customer Success Collective Today

Forever free for qualified members.

In our uncertain times and in a less secure world, your professional and personal success depends on your network of peers, mentors and friends. That’s exactly what Customer Success Collective gives you. We will help you achieve important career milestones and will celebrate your successes with you when you win.

Will you join us?

Join your customer success peers from leading companies:

  • Amazon
  • Mastercard
  • Citigroup
  • ATT
  • Salesforce
  • Zoom
  • Adidas
  • Samsung